Hub Coordinator
Shamiri Institute is seeking an energetic, diligent, and self-motivated team player and strategic leader to join its staff as Hub Coordinators based in Murang'a. The hub coordinator role is a valuable role that contributes to the overall vision of Shamiri in disseminating our character strength interventions to youth across Kenya. The role will be crucial in overseeing the implementation and coordination of core project activities and operations across targeted High Schools in Murang'a.
Job Description:
Hubs are Shamiri Institute’s devolved centers of program operation. The Hub Coordinator position involves daily management of these core operations, before, during, and after the active Shamiri program implementation period. The position involves constantly liaising with Shamiri HQ departments such as Core Operations, Shamiri Train, Service Delivery, Research & Innovations—to ensure the program implementation runs effectively and efficiently. The Hub Coordinator is expected to support the Shamiri program implementation by ensuring that all the devolved hub functions—as defined in the roles section—run according to Shamiri Institute’s standards of operations. The Hub Coordinator will work with appropriate stakeholders within and without the hub to ensure the young people they are working with have an opportunity to thrive!
Roles and responsibilities:
Stakeholder Engagement and Management
- Oversee contact management and delivery of program information to key project stakeholders such as the school administration, teachers and students.
- Management of relationships with the school administration and teachers after school recruitment to ensure that project expectations and outcomes are achieved through continuous monitoring.
- Onboard school contact teachers before the start of the Shamiri program.
Monitoring and Evaluation
- Spearhead and monitor the utilization of the Shamiri digital hub, including the monitoring of fellow and student attendance and school session updates.
- Keep track of fellows, supervisors and schools within your hub's radius through the digital hub and update the relevant teams.
- Update the list of fellows for payments on the digital platform and follow up on late payments with the core operations team.
- Troubleshoot any daily hub-related challenges during the program and promptly update relevant teams.Prepare program implementation reports on project progress and financial expenditure.
Program Management
- Ensure the availability of program-related materials (HW sheets, booklets, questionnaires, recorders, incentives, brochures etc.) during school engagements.
- Lead program-related check-in meetings with the Supervisors at the hub.
- Provide continuous and consistent program implementation updates to the Director of Service Delivery and other HQ team leads through weekly check-in meetings.
- Lead the scheduling of supervisors and fellows to the onboarded schools across the program implementation cycle.
Operations Management
- Coordinate with the Shamiri HQ to ensure timely payment of supervisors, fellows, and service providers.
- Aid in logistical support (transportation, training venues, refreshments etc.) during training and program implementation at the hub level.
- Lead the continuous monitoring of all the core functions as per the Shamiri model, ensuring that a high level of quality standards is adhered to.
- Oversee adherence and utilization of Shamiri systems and processes by all hub personnel, i.e., Shamiri Digital Hub, Operations, Recruiting, Payments, M&E and Follow-Up.
- Follow procurement procedures in acquiring materials and supplies when called upon by the core operations team.
- Provide expense reports on all project expenditures as requested by the operations team.
- Maintain consistent communication and troubleshooting with the Shamiri HQ team.
Recruitment
- Overseeing the process of recruiting Shamiri fellows at the hub level. This includes working with the Service Delivery (recruitment) team to ensure that the target number of fellows are recruited.
- Spearhead the development of the fellows’ call for applications.
- Oversee supervisors as they execute the fellows’ recruitment process – i.e. conducting screening and interview processes.
Training
- Lead weekly cohort discussions and roleplays during supervisors’ training.
- Checking the weekly progress of supervisors during their training. This includes grading their assignments and assessments and tracking their performance throughout the training period.
- Oversee the training of fellows by supervisors at the hub level, in collaboration with the training team, ensuring high fidelity and availability of all materials for effective training.
- Provide training updates to the training team and report any challenges related to the training process promptly.
The above roles and responsibilities act as a guide for the hub coordinator. The hub coordinator will take part in any other duties considered and allocated to them besides the above-stated when the need arises.
Requirements:
- Have a bachelor's degree in psychology, project management or a related field.
- Have a minimum of 6 months experience in project management and leadership.
- Possess basic procurement and financial management skills.
- Possess project management skills. (Experience in Managing mental health-related projects in high schools is a plus).
- Be available and willing to work in Murang’a for one year. If the candidate does not presently reside in Murang’a and its environs, they should be willing to relocate for the duration of the contract at their own expense.
- Proficiency in report writing.
- Demonstrate the ability to recognize and reflect on one's own values, attitudes, beliefs, biases, emotions, and past experiences.
- Demonstrate interest in helping others and ensuring confidentiality, fair treatment, safety, and well-being.
- Demonstrate commitment to the broad scope of values, ethics, and goals at the height of the Shamiri mission.
Application Information:
- The application window closes on September 13th, 2024, at 5 pm. Applications will be reviewed on a rolling basis.
- Successful candidates will be engaged on an initial 6-month contract with the possibility of renewal for a further 6 months, starting October 2024.
- Hub Coordinators will be paid KES 50,000 per month during this duration.
- Interested candidates should apply through the provided link.
- NO EMAIL APPLICATIONS. If you have any questions, please email Anthony Waweru (waweru@shamiri.institute).
About Shamiri Institute
We are a youth-led organization shaping the future of mental health by making it affordable for all, personalized to an individual’s needs and circumstances, and integrated within existing caregiving systems and community life. This will help to build a future where young people can thrive across the African continent. Based in Nairobi, Kenya, Shamiri was founded in 2018 at Harvard University by award-winning Kenyan entrepreneur and community mobilizer Tom Osborn and rising global mental health researcher Katherine Venturo-Conerly. Since its founding in 2018, we have worked with over 10,000 youths in secondary schools across Kenya. Through our work, young people have experienced a 40% improvement in mental health and well-being, a 14% improvement in social relations, and a 3% improvement in academic grades. Watch this TED talk for more information about our work.
